# Reversal

**POST** `/dpm/payments-gwproxy/v2/payments/reversal`

Base URL: `https://api.pre.globalgetnet.com`

__Reversal__<br><br>
The Reversal endpoint undoes an authorized Card Present transaction before it is captured. The authorization is canceled and no money moves, so the funds never leave the cardholder's account.<br><br>
To find the original transaction, send its `payment_id` and the `x-seller-id` header.<br><br>

**Usage Scenarios:**<br>
- Undoing an authorization you no longer want to complete, such as one with a wrong amount.<br>
- Releasing the reserved funds when the customer leaves before the transaction is captured.<br><br>

**Notes:**<br>
- A reversal always covers the full amount of the original authorization. Partial reversals are not supported.<br>
- A reversal applies only to transactions that are not captured yet. To return the funds of a captured transaction, use [Cancel](#tag/payments/post/dpm/payments-gwproxy/v2/payments/cancel).<br>
- This endpoint handles the reversals you request. It does not replace the automatic reversals that Getnet runs after communication failures, processing interruptions, or timeouts.<br>
- The terminal codes in `additional_data.terminal` are mandatory for Brazil.<br>
- Always send the `additional_data.card` object. Its fields are optional, so you can send an empty object (`"card": {}`). If you have the card data, send `number` or `track_2`.<br>
- Available in all countries integrated with SEP Card Present.<br>
- Subscribe to the `REVERSED_TRANSACTIONS` webhook event to get notified when a reversal is processed.

## Authorization

- PROD (oauth2)
- PRE (oauth2)
- SBX (oauth2)

## Header parameters

- `x-seller-id` (string, required)
  Unique identifier of the commercial establishment (seller) registered on the Getnet platform. The reversal uses it to find the original transaction.
- `country` (string)
  Country identifier.
- `tenant` (string)
  Tenant identifier.

## Body

Content type: `application/json`

- `idempotency_key` (string<(a-Z | 0-9 | .-_)>, required)
  Idempotency key, used to control requests, must be unique per request, because if it is repeated, it will always be returned the same data.
- `payment_id` (string<uuid>, required)
  `payment_id` returned by the original authorization. The reversal uses it to find the transaction to reverse.
- `amount` (integer<int32>)
  Amount of the original authorization, in cents. A reversal always covers the full amount, so you can omit this field. Partial reversals are not supported.
- `payment_method` ("DIRECT_CREDIT" | "DIRECT_CREDIT_AUTHORIZATION" | "DIRECT_CREDIT_PRE_AUTHORIZATION" | "DIRECT_DEBIT")
  Payment method of the original transaction. We recommend that you omit it: Getnet uses the payment method of the original transaction. If you send it, it must match the original authorization.
- `custom_key` (string)
  Customer key used to identify a cancellation request. (Key must be unique per transaction).
- `additional_data` (object, required)
  Card Present data of the original transaction.
  - `terminal` (object, required)
    Identifiers of the terminal that processed the original transaction.
    - `terminal_code` (string)
      Terminal code. <b>Mandatory for Brazil.</b> Optional for all other countries.
    - `logical_code` (string)
      Logical code of the terminal. <b>Mandatory for Brazil.</b> Optional for all other countries.
    - `serial_number` (string)
      Serial number of the terminal. <b>Mandatory for Brazil.</b> Optional for all other countries.
  - `card` (object, required)
    Card data of the original transaction. The object is required, but its fields are optional: you can send an empty object (`{}`).
    - `number` (string)
      Card number (PAN) of the original transaction.
    - `track_2` (string)
      Track 2 data of the original transaction. Accepted with or without `number`.
    - `expiration_month` (string)
      Two-digit card expiration month.
    - `expiration_year` (string)
      Two-digit card expiration year.
  - `currency` (string)
    ISO 4217 currency code of the original transaction.

Example:

```json
{
  "idempotency_key": "63c7f8ee-51a6-470d-bb76-ef762b62bfb7",
  "payment_id": {},
  "amount": 4000,
  "payment_method": "DIRECT_CREDIT",
  "custom_key": "20200630-8900",
  "additional_data": {
    "terminal": {
      "terminal_code": "TF123456",
      "logical_code": "654321",
      "serial_number": "ABC123"
    },
    "card": {
      "number": "4111111111111111",
      "track_2": "4111111111111111=26122010000000000000",
      "expiration_month": "12",
      "expiration_year": "26"
    },
    "currency": {}
  }
}
```

## Responses

### 200

Transaction reversed successfully.

- `idempotency_key` (string<(a-Z | 0-9 | .-_)>)
  Idempotency key, used to control requests, must be unique per request, because if it is repeated, it will always be returned the same data.
- `seller_id` (string<uuid>)
  ECommerce identification code
- `request_id` (string<uuid>)
  Request identifier. Unique for each request.
- `payment_id` (string<uuid>)
  Payment identifier
- `order_id` (string)
  Purchase identification code used by e-commerce (code or order number).
- `amount` (integer)
  Reversed amount, in cents. Always the full amount of the original authorization.
- `status` ("REVERSED" | "DENIED" | "ERROR")
  Reversal status
- `reason_code` (string)
  Return code from the sender or the getnet capture system.
- `reason_message` (string)
- `authorization_code` (string)
  Authorization code.
- `trace_number` (integer)
  Trace number of the transaction.
- `canceled_at` (string<date-time>)
  Date and time of the reversal.
- `custom_key` (string)
  Customer key used to identify a cancellation request. (Key must be unique per transaction).

Example:

```json
{
  "idempotency_key": "63c7f8ee-51a6-470d-bb76-ef762b62bfb7",
  "seller_id": "9406df6c-3100-49ba-b4df-d81c1ad8a62b",
  "request_id": "daac03dc-73db-453f-9bea-b1391669d5d3",
  "payment_id": "2c341d28-491b-4cf8-aec7-eeb60136b7a5",
  "order_id": "ORDER-10187383",
  "amount": {},
  "status": "REVERSED",
  "reason_code": "00",
  "reason_message": "Payment successful reversal.",
  "authorization_code": "601878",
  "trace_number": 0,
  "canceled_at": "2026-09-04T18:14:54.057Z",
  "custom_key": "20200630-8900"
}
```

### 400

Invalid Requisition

- `message` (string)
  Detailed error message.
- `name` (string)
  Name of the module or system in which the error occurred.
- `status_code` (integer<int32>)
  HTTP status code of the error.
- `details` (object[])
  Error details.
  - `status` (string)
    Error situation.
  - `error_code` (string)
    Error code.
  - `description` (string)
    Description of the error.
  - `description_detail` (string)
    Detailed description of the error.
  - `brand` (string)
    Brand.
  - `payment_id` (string)
    payment_id.
  - `seller_id` (string)
    seller_id.
  - `amount` (string)
    amount.
  - `currency` (string)
    currency.
  - `order_id` (string)
    order_id.
  - `credit_cancel` (object)
    credit_cancel.
    - `canceled_at` (string)
      canceledAt.
    - `message` (string)
      message.
  - `payment_tag` (string)
    payment_tag.
  - `status_code` (string)
    statusCode.
  - `message` (string)
    message.
  - `name` (string)
    name.
  - `acquirer_transaction_id` (string)
    acquirer_transaction_id.
  - `authorization_code` (string)
    authorization_code.
  - `transaction_id` (string)
    transaction_id.
  - `reason_code` (string)
    reason_code.
  - `reason_message` (string)
    reason_message.
  - `merchant_advice_code` (string)
    merchant_advice_code.
- `payments` (object[])
  Error details.
  - `status` (string)
    Error situation.
  - `error_code` (string)
    Error code.
  - `description` (string)
    Description of the error.
  - `description_detail` (string)
    Detailed description of the error.
  - `brand` (string)
    Brand.
  - `payment_id` (string)
    payment_id.
  - `seller_id` (string)
    seller_id.
  - `amount` (string)
    amount.
  - `currency` (string)
    currency.
  - `order_id` (string)
    order_id.
  - `credit_cancel` (object)
    credit_cancel.
    - `canceled_at` (string)
      canceledAt.
    - `message` (string)
      message.
  - `payment_tag` (string)
    payment_tag.
  - `status_code` (string)
    statusCode.
  - `message` (string)
    message.
  - `name` (string)
    name.
  - `acquirer_transaction_id` (string)
    acquirer_transaction_id.
  - `authorization_code` (string)
    authorization_code.
  - `transaction_id` (string)
    transaction_id.
  - `reason_code` (string)
    reason_code.
  - `reason_message` (string)
    reason_message.
  - `merchant_advice_code` (string)
    merchant_advice_code.
- `combined_id` (string)
  combinedId.
- `order_id` (string)
  orderId.
- `seller_id` (string)
  sellerId.

Example:

```json
{
  "message": "string",
  "name": "string",
  "status_code": 0,
  "details": [
    {
      "status": "string",
      "error_code": "string",
      "description": "string",
      "description_detail": "string",
      "brand": "string",
      "payment_id": "string",
      "seller_id": "string",
      "amount": "string",
      "currency": "string",
      "order_id": "string",
      "credit_cancel": {
        "canceled_at": "string",
        "message": "string"
      },
      "payment_tag": "string",
      "status_code": "string",
      "message": "string",
      "name": "string",
      "acquirer_transaction_id": "string",
      "authorization_code": "string",
      "transaction_id": "string",
      "reason_code": "string",
      "reason_message": "string",
      "merchant_advice_code": "string"
    }
  ],
  "payments": [
    {
      "status": "string",
      "error_code": "string",
      "description": "string",
      "description_detail": "string",
      "brand": "string",
      "payment_id": "string",
      "seller_id": "string",
      "amount": "string",
      "currency": "string",
      "order_id": "string",
      "credit_cancel": {
        "canceled_at": "string",
        "message": "string"
      },
      "payment_tag": "string",
      "status_code": "string",
      "message": "string",
      "name": "string",
      "acquirer_transaction_id": "string",
      "authorization_code": "string",
      "transaction_id": "string",
      "reason_code": "string",
      "reason_message": "string",
      "merchant_advice_code": "string"
    }
  ],
  "combined_id": "string",
  "order_id": "string",
  "seller_id": "string"
}
```

### 401

Invalid Authentication

- `message` (string)
  Detailed error message.
- `name` (string)
  Name of the module or system in which the error occurred.
- `status_code` (integer<int32>)
  HTTP status code of the error.
- `details` (object[])
  Error details.
  - `status` (string)
    Error situation.
  - `error_code` (string)
    Error code.
  - `description` (string)
    Description of the error.
  - `description_detail` (string)
    Detailed description of the error.
  - `brand` (string)
    Brand.
  - `payment_id` (string)
    payment_id.
  - `seller_id` (string)
    seller_id.
  - `amount` (string)
    amount.
  - `currency` (string)
    currency.
  - `order_id` (string)
    order_id.
  - `credit_cancel` (object)
    credit_cancel.
    - `canceled_at` (string)
      canceledAt.
    - `message` (string)
      message.
  - `payment_tag` (string)
    payment_tag.
  - `status_code` (string)
    statusCode.
  - `message` (string)
    message.
  - `name` (string)
    name.
  - `acquirer_transaction_id` (string)
    acquirer_transaction_id.
  - `authorization_code` (string)
    authorization_code.
  - `transaction_id` (string)
    transaction_id.
  - `reason_code` (string)
    reason_code.
  - `reason_message` (string)
    reason_message.
  - `merchant_advice_code` (string)
    merchant_advice_code.
- `payments` (object[])
  Error details.
  - `status` (string)
    Error situation.
  - `error_code` (string)
    Error code.
  - `description` (string)
    Description of the error.
  - `description_detail` (string)
    Detailed description of the error.
  - `brand` (string)
    Brand.
  - `payment_id` (string)
    payment_id.
  - `seller_id` (string)
    seller_id.
  - `amount` (string)
    amount.
  - `currency` (string)
    currency.
  - `order_id` (string)
    order_id.
  - `credit_cancel` (object)
    credit_cancel.
    - `canceled_at` (string)
      canceledAt.
    - `message` (string)
      message.
  - `payment_tag` (string)
    payment_tag.
  - `status_code` (string)
    statusCode.
  - `message` (string)
    message.
  - `name` (string)
    name.
  - `acquirer_transaction_id` (string)
    acquirer_transaction_id.
  - `authorization_code` (string)
    authorization_code.
  - `transaction_id` (string)
    transaction_id.
  - `reason_code` (string)
    reason_code.
  - `reason_message` (string)
    reason_message.
  - `merchant_advice_code` (string)
    merchant_advice_code.
- `combined_id` (string)
  combinedId.
- `order_id` (string)
  orderId.
- `seller_id` (string)
  sellerId.

Example:

```json
{
  "message": "string",
  "name": "string",
  "status_code": 0,
  "details": [
    {
      "status": "string",
      "error_code": "string",
      "description": "string",
      "description_detail": "string",
      "brand": "string",
      "payment_id": "string",
      "seller_id": "string",
      "amount": "string",
      "currency": "string",
      "order_id": "string",
      "credit_cancel": {
        "canceled_at": "string",
        "message": "string"
      },
      "payment_tag": "string",
      "status_code": "string",
      "message": "string",
      "name": "string",
      "acquirer_transaction_id": "string",
      "authorization_code": "string",
      "transaction_id": "string",
      "reason_code": "string",
      "reason_message": "string",
      "merchant_advice_code": "string"
    }
  ],
  "payments": [
    {
      "status": "string",
      "error_code": "string",
      "description": "string",
      "description_detail": "string",
      "brand": "string",
      "payment_id": "string",
      "seller_id": "string",
      "amount": "string",
      "currency": "string",
      "order_id": "string",
      "credit_cancel": {
        "canceled_at": "string",
        "message": "string"
      },
      "payment_tag": "string",
      "status_code": "string",
      "message": "string",
      "name": "string",
      "acquirer_transaction_id": "string",
      "authorization_code": "string",
      "transaction_id": "string",
      "reason_code": "string",
      "reason_message": "string",
      "merchant_advice_code": "string"
    }
  ],
  "combined_id": "string",
  "order_id": "string",
  "seller_id": "string"
}
```

### 422

Unprocessable Entity

- `message` (string)
  Detailed error message.
- `name` (string)
  Name of the module or system in which the error occurred.
- `status_code` (integer<int32>)
  HTTP status code of the error.
- `details` (object[])
  Error details.
  - `status` (string)
    Error situation.
  - `error_code` (string)
    Error code.
  - `description` (string)
    Description of the error.
  - `description_detail` (string)
    Detailed description of the error.
  - `brand` (string)
    Brand.
  - `payment_id` (string)
    payment_id.
  - `seller_id` (string)
    seller_id.
  - `amount` (string)
    amount.
  - `currency` (string)
    currency.
  - `order_id` (string)
    order_id.
  - `credit_cancel` (object)
    credit_cancel.
    - `canceled_at` (string)
      canceledAt.
    - `message` (string)
      message.
  - `payment_tag` (string)
    payment_tag.
  - `status_code` (string)
    statusCode.
  - `message` (string)
    message.
  - `name` (string)
    name.
  - `acquirer_transaction_id` (string)
    acquirer_transaction_id.
  - `authorization_code` (string)
    authorization_code.
  - `transaction_id` (string)
    transaction_id.
  - `reason_code` (string)
    reason_code.
  - `reason_message` (string)
    reason_message.
  - `merchant_advice_code` (string)
    merchant_advice_code.
- `payments` (object[])
  Error details.
  - `status` (string)
    Error situation.
  - `error_code` (string)
    Error code.
  - `description` (string)
    Description of the error.
  - `description_detail` (string)
    Detailed description of the error.
  - `brand` (string)
    Brand.
  - `payment_id` (string)
    payment_id.
  - `seller_id` (string)
    seller_id.
  - `amount` (string)
    amount.
  - `currency` (string)
    currency.
  - `order_id` (string)
    order_id.
  - `credit_cancel` (object)
    credit_cancel.
    - `canceled_at` (string)
      canceledAt.
    - `message` (string)
      message.
  - `payment_tag` (string)
    payment_tag.
  - `status_code` (string)
    statusCode.
  - `message` (string)
    message.
  - `name` (string)
    name.
  - `acquirer_transaction_id` (string)
    acquirer_transaction_id.
  - `authorization_code` (string)
    authorization_code.
  - `transaction_id` (string)
    transaction_id.
  - `reason_code` (string)
    reason_code.
  - `reason_message` (string)
    reason_message.
  - `merchant_advice_code` (string)
    merchant_advice_code.
- `combined_id` (string)
  combinedId.
- `order_id` (string)
  orderId.
- `seller_id` (string)
  sellerId.

Example:

```json
{
  "message": "string",
  "name": "string",
  "status_code": 0,
  "details": [
    {
      "status": "string",
      "error_code": "string",
      "description": "string",
      "description_detail": "string",
      "brand": "string",
      "payment_id": "string",
      "seller_id": "string",
      "amount": "string",
      "currency": "string",
      "order_id": "string",
      "credit_cancel": {
        "canceled_at": "string",
        "message": "string"
      },
      "payment_tag": "string",
      "status_code": "string",
      "message": "string",
      "name": "string",
      "acquirer_transaction_id": "string",
      "authorization_code": "string",
      "transaction_id": "string",
      "reason_code": "string",
      "reason_message": "string",
      "merchant_advice_code": "string"
    }
  ],
  "payments": [
    {
      "status": "string",
      "error_code": "string",
      "description": "string",
      "description_detail": "string",
      "brand": "string",
      "payment_id": "string",
      "seller_id": "string",
      "amount": "string",
      "currency": "string",
      "order_id": "string",
      "credit_cancel": {
        "canceled_at": "string",
        "message": "string"
      },
      "payment_tag": "string",
      "status_code": "string",
      "message": "string",
      "name": "string",
      "acquirer_transaction_id": "string",
      "authorization_code": "string",
      "transaction_id": "string",
      "reason_code": "string",
      "reason_message": "string",
      "merchant_advice_code": "string"
    }
  ],
  "combined_id": "string",
  "order_id": "string",
  "seller_id": "string"
}
```

### 429

Too Many Requests

- `message` (string)
  Detailed error message.
- `name` (string)
  Name of the module or system in which the error occurred.
- `status_code` (integer<int32>)
  HTTP status code of the error.
- `details` (object[])
  Error details.
  - `status` (string)
    Error situation.
  - `error_code` (string)
    Error code.
  - `description` (string)
    Description of the error.
  - `description_detail` (string)
    Detailed description of the error.
  - `brand` (string)
    Brand.
  - `payment_id` (string)
    payment_id.
  - `seller_id` (string)
    seller_id.
  - `amount` (string)
    amount.
  - `currency` (string)
    currency.
  - `order_id` (string)
    order_id.
  - `credit_cancel` (object)
    credit_cancel.
    - `canceled_at` (string)
      canceledAt.
    - `message` (string)
      message.
  - `payment_tag` (string)
    payment_tag.
  - `status_code` (string)
    statusCode.
  - `message` (string)
    message.
  - `name` (string)
    name.
  - `acquirer_transaction_id` (string)
    acquirer_transaction_id.
  - `authorization_code` (string)
    authorization_code.
  - `transaction_id` (string)
    transaction_id.
  - `reason_code` (string)
    reason_code.
  - `reason_message` (string)
    reason_message.
  - `merchant_advice_code` (string)
    merchant_advice_code.
- `payments` (object[])
  Error details.
  - `status` (string)
    Error situation.
  - `error_code` (string)
    Error code.
  - `description` (string)
    Description of the error.
  - `description_detail` (string)
    Detailed description of the error.
  - `brand` (string)
    Brand.
  - `payment_id` (string)
    payment_id.
  - `seller_id` (string)
    seller_id.
  - `amount` (string)
    amount.
  - `currency` (string)
    currency.
  - `order_id` (string)
    order_id.
  - `credit_cancel` (object)
    credit_cancel.
    - `canceled_at` (string)
      canceledAt.
    - `message` (string)
      message.
  - `payment_tag` (string)
    payment_tag.
  - `status_code` (string)
    statusCode.
  - `message` (string)
    message.
  - `name` (string)
    name.
  - `acquirer_transaction_id` (string)
    acquirer_transaction_id.
  - `authorization_code` (string)
    authorization_code.
  - `transaction_id` (string)
    transaction_id.
  - `reason_code` (string)
    reason_code.
  - `reason_message` (string)
    reason_message.
  - `merchant_advice_code` (string)
    merchant_advice_code.
- `combined_id` (string)
  combinedId.
- `order_id` (string)
  orderId.
- `seller_id` (string)
  sellerId.

Example:

```json
{
  "message": "string",
  "name": "string",
  "status_code": 0,
  "details": [
    {
      "status": "string",
      "error_code": "string",
      "description": "string",
      "description_detail": "string",
      "brand": "string",
      "payment_id": "string",
      "seller_id": "string",
      "amount": "string",
      "currency": "string",
      "order_id": "string",
      "credit_cancel": {
        "canceled_at": "string",
        "message": "string"
      },
      "payment_tag": "string",
      "status_code": "string",
      "message": "string",
      "name": "string",
      "acquirer_transaction_id": "string",
      "authorization_code": "string",
      "transaction_id": "string",
      "reason_code": "string",
      "reason_message": "string",
      "merchant_advice_code": "string"
    }
  ],
  "payments": [
    {
      "status": "string",
      "error_code": "string",
      "description": "string",
      "description_detail": "string",
      "brand": "string",
      "payment_id": "string",
      "seller_id": "string",
      "amount": "string",
      "currency": "string",
      "order_id": "string",
      "credit_cancel": {
        "canceled_at": "string",
        "message": "string"
      },
      "payment_tag": "string",
      "status_code": "string",
      "message": "string",
      "name": "string",
      "acquirer_transaction_id": "string",
      "authorization_code": "string",
      "transaction_id": "string",
      "reason_code": "string",
      "reason_message": "string",
      "merchant_advice_code": "string"
    }
  ],
  "combined_id": "string",
  "order_id": "string",
  "seller_id": "string"
}
```

### 500

Internal server or service error

- `message` (string)
  Detailed error message.
- `name` (string)
  Name of the module or system in which the error occurred.
- `status_code` (integer<int32>)
  HTTP status code of the error.
- `details` (object[])
  Error details.
  - `status` (string)
    Error situation.
  - `error_code` (string)
    Error code.
  - `description` (string)
    Description of the error.
  - `description_detail` (string)
    Detailed description of the error.
  - `brand` (string)
    Brand.
  - `payment_id` (string)
    payment_id.
  - `seller_id` (string)
    seller_id.
  - `amount` (string)
    amount.
  - `currency` (string)
    currency.
  - `order_id` (string)
    order_id.
  - `credit_cancel` (object)
    credit_cancel.
    - `canceled_at` (string)
      canceledAt.
    - `message` (string)
      message.
  - `payment_tag` (string)
    payment_tag.
  - `status_code` (string)
    statusCode.
  - `message` (string)
    message.
  - `name` (string)
    name.
  - `acquirer_transaction_id` (string)
    acquirer_transaction_id.
  - `authorization_code` (string)
    authorization_code.
  - `transaction_id` (string)
    transaction_id.
  - `reason_code` (string)
    reason_code.
  - `reason_message` (string)
    reason_message.
  - `merchant_advice_code` (string)
    merchant_advice_code.
- `payments` (object[])
  Error details.
  - `status` (string)
    Error situation.
  - `error_code` (string)
    Error code.
  - `description` (string)
    Description of the error.
  - `description_detail` (string)
    Detailed description of the error.
  - `brand` (string)
    Brand.
  - `payment_id` (string)
    payment_id.
  - `seller_id` (string)
    seller_id.
  - `amount` (string)
    amount.
  - `currency` (string)
    currency.
  - `order_id` (string)
    order_id.
  - `credit_cancel` (object)
    credit_cancel.
    - `canceled_at` (string)
      canceledAt.
    - `message` (string)
      message.
  - `payment_tag` (string)
    payment_tag.
  - `status_code` (string)
    statusCode.
  - `message` (string)
    message.
  - `name` (string)
    name.
  - `acquirer_transaction_id` (string)
    acquirer_transaction_id.
  - `authorization_code` (string)
    authorization_code.
  - `transaction_id` (string)
    transaction_id.
  - `reason_code` (string)
    reason_code.
  - `reason_message` (string)
    reason_message.
  - `merchant_advice_code` (string)
    merchant_advice_code.
- `combined_id` (string)
  combinedId.
- `order_id` (string)
  orderId.
- `seller_id` (string)
  sellerId.

Example:

```json
{
  "message": "string",
  "name": "string",
  "status_code": 0,
  "details": [
    {
      "status": "string",
      "error_code": "string",
      "description": "string",
      "description_detail": "string",
      "brand": "string",
      "payment_id": "string",
      "seller_id": "string",
      "amount": "string",
      "currency": "string",
      "order_id": "string",
      "credit_cancel": {
        "canceled_at": "string",
        "message": "string"
      },
      "payment_tag": "string",
      "status_code": "string",
      "message": "string",
      "name": "string",
      "acquirer_transaction_id": "string",
      "authorization_code": "string",
      "transaction_id": "string",
      "reason_code": "string",
      "reason_message": "string",
      "merchant_advice_code": "string"
    }
  ],
  "payments": [
    {
      "status": "string",
      "error_code": "string",
      "description": "string",
      "description_detail": "string",
      "brand": "string",
      "payment_id": "string",
      "seller_id": "string",
      "amount": "string",
      "currency": "string",
      "order_id": "string",
      "credit_cancel": {
        "canceled_at": "string",
        "message": "string"
      },
      "payment_tag": "string",
      "status_code": "string",
      "message": "string",
      "name": "string",
      "acquirer_transaction_id": "string",
      "authorization_code": "string",
      "transaction_id": "string",
      "reason_code": "string",
      "reason_message": "string",
      "merchant_advice_code": "string"
    }
  ],
  "combined_id": "string",
  "order_id": "string",
  "seller_id": "string"
}
```

### 503

Internal server or service error

- `message` (string)
  Detailed error message.
- `name` (string)
  Name of the module or system in which the error occurred.
- `status_code` (integer<int32>)
  HTTP status code of the error.
- `details` (object[])
  Error details.
  - `status` (string)
    Error situation.
  - `error_code` (string)
    Error code.
  - `description` (string)
    Description of the error.
  - `description_detail` (string)
    Detailed description of the error.
  - `brand` (string)
    Brand.
  - `payment_id` (string)
    payment_id.
  - `seller_id` (string)
    seller_id.
  - `amount` (string)
    amount.
  - `currency` (string)
    currency.
  - `order_id` (string)
    order_id.
  - `credit_cancel` (object)
    credit_cancel.
    - `canceled_at` (string)
      canceledAt.
    - `message` (string)
      message.
  - `payment_tag` (string)
    payment_tag.
  - `status_code` (string)
    statusCode.
  - `message` (string)
    message.
  - `name` (string)
    name.
  - `acquirer_transaction_id` (string)
    acquirer_transaction_id.
  - `authorization_code` (string)
    authorization_code.
  - `transaction_id` (string)
    transaction_id.
  - `reason_code` (string)
    reason_code.
  - `reason_message` (string)
    reason_message.
  - `merchant_advice_code` (string)
    merchant_advice_code.
- `payments` (object[])
  Error details.
  - `status` (string)
    Error situation.
  - `error_code` (string)
    Error code.
  - `description` (string)
    Description of the error.
  - `description_detail` (string)
    Detailed description of the error.
  - `brand` (string)
    Brand.
  - `payment_id` (string)
    payment_id.
  - `seller_id` (string)
    seller_id.
  - `amount` (string)
    amount.
  - `currency` (string)
    currency.
  - `order_id` (string)
    order_id.
  - `credit_cancel` (object)
    credit_cancel.
    - `canceled_at` (string)
      canceledAt.
    - `message` (string)
      message.
  - `payment_tag` (string)
    payment_tag.
  - `status_code` (string)
    statusCode.
  - `message` (string)
    message.
  - `name` (string)
    name.
  - `acquirer_transaction_id` (string)
    acquirer_transaction_id.
  - `authorization_code` (string)
    authorization_code.
  - `transaction_id` (string)
    transaction_id.
  - `reason_code` (string)
    reason_code.
  - `reason_message` (string)
    reason_message.
  - `merchant_advice_code` (string)
    merchant_advice_code.
- `combined_id` (string)
  combinedId.
- `order_id` (string)
  orderId.
- `seller_id` (string)
  sellerId.

Example:

```json
{
  "message": "string",
  "name": "string",
  "status_code": 0,
  "details": [
    {
      "status": "string",
      "error_code": "string",
      "description": "string",
      "description_detail": "string",
      "brand": "string",
      "payment_id": "string",
      "seller_id": "string",
      "amount": "string",
      "currency": "string",
      "order_id": "string",
      "credit_cancel": {
        "canceled_at": "string",
        "message": "string"
      },
      "payment_tag": "string",
      "status_code": "string",
      "message": "string",
      "name": "string",
      "acquirer_transaction_id": "string",
      "authorization_code": "string",
      "transaction_id": "string",
      "reason_code": "string",
      "reason_message": "string",
      "merchant_advice_code": "string"
    }
  ],
  "payments": [
    {
      "status": "string",
      "error_code": "string",
      "description": "string",
      "description_detail": "string",
      "brand": "string",
      "payment_id": "string",
      "seller_id": "string",
      "amount": "string",
      "currency": "string",
      "order_id": "string",
      "credit_cancel": {
        "canceled_at": "string",
        "message": "string"
      },
      "payment_tag": "string",
      "status_code": "string",
      "message": "string",
      "name": "string",
      "acquirer_transaction_id": "string",
      "authorization_code": "string",
      "transaction_id": "string",
      "reason_code": "string",
      "reason_message": "string",
      "merchant_advice_code": "string"
    }
  ],
  "combined_id": "string",
  "order_id": "string",
  "seller_id": "string"
}
```

### 504

Gateway Timeout

- `message` (string)
  Detailed error message.
- `name` (string)
  Name of the module or system in which the error occurred.
- `status_code` (integer<int32>)
  HTTP status code of the error.
- `details` (object[])
  Error details.
  - `status` (string)
    Error situation.
  - `error_code` (string)
    Error code.
  - `description` (string)
    Description of the error.
  - `description_detail` (string)
    Detailed description of the error.
  - `brand` (string)
    Brand.
  - `payment_id` (string)
    payment_id.
  - `seller_id` (string)
    seller_id.
  - `amount` (string)
    amount.
  - `currency` (string)
    currency.
  - `order_id` (string)
    order_id.
  - `credit_cancel` (object)
    credit_cancel.
    - `canceled_at` (string)
      canceledAt.
    - `message` (string)
      message.
  - `payment_tag` (string)
    payment_tag.
  - `status_code` (string)
    statusCode.
  - `message` (string)
    message.
  - `name` (string)
    name.
  - `acquirer_transaction_id` (string)
    acquirer_transaction_id.
  - `authorization_code` (string)
    authorization_code.
  - `transaction_id` (string)
    transaction_id.
  - `reason_code` (string)
    reason_code.
  - `reason_message` (string)
    reason_message.
  - `merchant_advice_code` (string)
    merchant_advice_code.
- `payments` (object[])
  Error details.
  - `status` (string)
    Error situation.
  - `error_code` (string)
    Error code.
  - `description` (string)
    Description of the error.
  - `description_detail` (string)
    Detailed description of the error.
  - `brand` (string)
    Brand.
  - `payment_id` (string)
    payment_id.
  - `seller_id` (string)
    seller_id.
  - `amount` (string)
    amount.
  - `currency` (string)
    currency.
  - `order_id` (string)
    order_id.
  - `credit_cancel` (object)
    credit_cancel.
    - `canceled_at` (string)
      canceledAt.
    - `message` (string)
      message.
  - `payment_tag` (string)
    payment_tag.
  - `status_code` (string)
    statusCode.
  - `message` (string)
    message.
  - `name` (string)
    name.
  - `acquirer_transaction_id` (string)
    acquirer_transaction_id.
  - `authorization_code` (string)
    authorization_code.
  - `transaction_id` (string)
    transaction_id.
  - `reason_code` (string)
    reason_code.
  - `reason_message` (string)
    reason_message.
  - `merchant_advice_code` (string)
    merchant_advice_code.
- `combined_id` (string)
  combinedId.
- `order_id` (string)
  orderId.
- `seller_id` (string)
  sellerId.

Example:

```json
{
  "message": "string",
  "name": "string",
  "status_code": 0,
  "details": [
    {
      "status": "string",
      "error_code": "string",
      "description": "string",
      "description_detail": "string",
      "brand": "string",
      "payment_id": "string",
      "seller_id": "string",
      "amount": "string",
      "currency": "string",
      "order_id": "string",
      "credit_cancel": {
        "canceled_at": "string",
        "message": "string"
      },
      "payment_tag": "string",
      "status_code": "string",
      "message": "string",
      "name": "string",
      "acquirer_transaction_id": "string",
      "authorization_code": "string",
      "transaction_id": "string",
      "reason_code": "string",
      "reason_message": "string",
      "merchant_advice_code": "string"
    }
  ],
  "payments": [
    {
      "status": "string",
      "error_code": "string",
      "description": "string",
      "description_detail": "string",
      "brand": "string",
      "payment_id": "string",
      "seller_id": "string",
      "amount": "string",
      "currency": "string",
      "order_id": "string",
      "credit_cancel": {
        "canceled_at": "string",
        "message": "string"
      },
      "payment_tag": "string",
      "status_code": "string",
      "message": "string",
      "name": "string",
      "acquirer_transaction_id": "string",
      "authorization_code": "string",
      "transaction_id": "string",
      "reason_code": "string",
      "reason_message": "string",
      "merchant_advice_code": "string"
    }
  ],
  "combined_id": "string",
  "order_id": "string",
  "seller_id": "string"
}
```