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Receipt Printing Specifications

Compliance rules require specific data to be printed on receipts based on the transaction type. This reference outlines the mandatory fields and formatting rules.

1. Standard Sale Receipt

You must print the following fields received in the notification payload:

  1. Header: Merchant Name, Merchant Code (comercio), Terminal Number (terminal).
  2. Card Details: Masked PAN (tarjetaClienteRecibo).
  3. Transaction: Date, Time, Amount, Currency.
  4. References: Authorization Code (Aut), Order/Ped ID (Ped).
  5. Signature Box: Required by default unless specific exception flags are present (see below).

2. Card-Specific Requirements

AMEX (American Express)

If the marcaTarjeta field is 8 (AMEX), you must include additional data:

  • Expiration Date: You must print the card’s expiration date (e.g., Cad: 12/49).
  • Logo: It is recommended to print the American Express logo on the receipt header if your printer supports graphics.

3. EMV (Chip) Requirements

If the response contains EMV tags, they must be printed on the receipt to prove chip verification:

  • Application Label (etiquetaApp): e.g., VISA CLASSIC
  • AID (idapp): e.g., A0000000031010
  • Trans Num (conttrans): Transaction counter.
  • Resp Code (codrespauto): Authorization response code.

4. Exceptions: When to Skip Signature

The signature line (and the Merchant Copy of the receipt) can be omitted only if specific flags are present in the response.

Conditions

  • reciboOpcional = TRUE:

    • Meaning: The system indicates that printing the receipt is optional (e.g., digital receipt flow).
    • Action: You may skip printing both the Merchant and Customer copies entirely.
  • ReciboSoloCliente = TRUE:

    • Meaning: The system recommends printing only the Customer copy.
    • Action: Do not print the signature box. You may optionally skip printing the Merchant Copy entirely.
  • autenticadoPorPin = TRUE:

    • Meaning: The user verified the transaction via PIN.
    • Action: Do not print the signature box. Instead, print the text provided in the Literales object (e.g., Literales.autenticadoPorPin).
  • operContactLess = TRUE:

    • Meaning: The card was tapped (NFC).
    • Action: Print the Contactless Symbol. If your printer does not support graphics, print the text provided in the Literales object or a standard text like “Op. Contactless”.

5. Dynamic Currency Conversion (DCC)

If the transaction involved currency conversion, you must print the exact text provided in the Literales object to comply with financial regulations.

Required Layout:

  1. Disclaimer: Print the Literales.literal block (e.g., “I accept that I have been offered a choice…”).
  2. Exchange Details: Iterate through and print the lines from Literales.datosDCC:
    • linLitTrans: “TRANSACTION CURRENCY”
    • linLitDivisa: Amount in Foreign Currency (e.g., USD 16.37)
    • linCambio: Exchange Rate (e.g., 1 USD = 0.85 EUR)
    • linMarkUp: Markup text (e.g., INCLUDES 2.0% MARK-UP)

6. Refund Receipts

Mandatory Requirement:

Unlike sales, Refund Receipts must always include a signature box in the Customer Copy.

  • Reason: The Merchant must sign or stamp this receipt to acknowledge to the customer that the funds have been returned.